Blog

How to defend against a cleaning claim on Airbnb (Spain/Canary Islands)

Host guide: what to do when a guest claims poor cleaning and how verifiable proof changes the conversation.

What is a verifiable cleaning certificate (Verify)

What a cleaning certificate with sealed date, time and photos is, and what it's for.

Keyless check-in guide for hosts in the Canary Islands

How to set up reliable keyless check-in: smart lock, per-stay code and a fallback plan.

What vacation rental software really costs for 1-3 properties (2026)

An honest breakdown of the digital stack for a small vacation rental: guest app, AI messaging, cleaning coordination and smart access, with real per-unit prices.

Using Smoobu: what your PMS covers and what's missing for full guest operations

Smoobu handles calendars, channels and bookings. This guide explains which parts of guest experience and cleaning operations still need solving, and how.

5 things your guest guide can't be missing (and 3 you can delete)

The five essential contents of a vacation rental guest guide, ordered by the questions guests actually ask, plus three things you can remove today.

How to create a guest guide that prevents 80% of messages

Step-by-step guide to creating your vacation rental guest guide: what to include, in what order, in what format, and how to keep it alive.

How to reply to a guest: a practical guide for every situation (with examples)

How to answer guest messages: response times, tone, and exactly what to say when facing complaints, requests and awkward situations.

What to automate first in your vacation rental (and what never to automate)

A practical order for automating your rental operations: where to start, which piece frees up the most time, and what should always stay human.